This Privacy Policy is effective as of 1st August 2025 and is applicable to all users of our website, customers, and individuals who interact with us.
At Shadez of Joie, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Information Technology Act, 2000, and the rules made thereunder.
What Information We Collect
We collect various types of personal information, including:
- Your contact information, such as name, email address, phone number, and mailing address, which we use to communicate with you and provide our services.
- Your order information, including order history, purchase details, payment information, and shipping address, which we use to process and fulfill your orders.
- Your device information, such as IP address, browser type, device type, and operating system, which we use to optimize our website and services.
- Your usage data, such as website usage patterns, browsing history, and search queries, which we use to improve our website and services.
- Your communication data, such as email correspondence, chat logs, and customer support interactions, which we use to provide customer support and communicate with you.
How We Collect Your Information
We collect information through various means, including:
- Website forms, which you fill out to provide us with your contact information and other details. – Online transactions, which involve the collection of your order information and payment details.
- Email communications, which involve the exchange of information between you and our customer support team.
- Social media interactions, which involve the collection of information about your interactions with our social media accounts.
- Cookies and tracking technologies, which we use to collect information about your device and browsing habits.
- Customer support interactions, which involve the collection of information about your issues and concerns. – Surveys and contests, which involve the collection of information about your preferences and interests.
How We Use Your Information
We use your information to:
- Process and fulfill your orders, which involves the use of your order information and payment details.
- Provide customer support, which involves the use of your communication data and other information.
- Send newsletters and promotional emails, which involves the use of your contact information and other details.
- Improve our website and services, which involves the use of your usage data and other information.
- Personalize your experience, which involves the use of your browsing history and other information.
- Prevent fraud and abuse, which involves the use of your device information and other details.
- Comply with laws and regulations, which involves the use of your information to comply with applicable laws and regulations.
With Whom We Share Your Information
We may disclose your information to:
- Service providers, who help us provide our services and fulfill our obligations.
- Business partners, who help us improve our website and services.
- Law enforcement and government agencies, who may request your information in accordance with applicable laws and regulations.
- Successors and assigns, who may acquire our business or assets.
How We Protect Your Information
We implement various security measures to protect your information, including:
- Encryption technology, which helps protect your information from unauthorized access.
- Password protection, which helps protect your account information from unauthorized access.
- Access controls, which help restrict access to your information.
- Regular software updates, which help ensure that our systems and software are up-to-date and secure.
- Network security, which helps protect our systems and data from unauthorized access.
Cookies and Tracking Technologies
We use cookies and tracking technologies to:
- Enhance your browsing experience, which involves the use of cookies to remember your preferences and settings.
- Analyze website usage patterns, which involves the use of cookies and other tracking technologies to collect information about your browsing habits.
- Deliver targeted advertising, which involves the use of cookies and other tracking technologies to collect information about your interests and preferences
Behavioural Advertising
We use your personal information to provide you with targeted advertisements or marketing communications. You can opt-out of targeted advertising by visiting the Network Advertising Initiative’s (“NAI”) page at http://www.networkadvertising.org/understanding-online-advertising/how-does-itwork..
Protecting Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children under the age of
18. If you are under the age of 18, please do not attempt to register on our website or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 18, we will delete that information as quickly as possible.
Changes to This Policy
We reserve the right to modify or update this Privacy Policy at any time without prior notice. We will post any changes to this Privacy Policy on our website.